Data Enquiry Terms and Conditions

1. GETTING A QUOTE

1.1 If you just require a price for a data search without submitting an enquiry, just tick the elements you wish to search for and mark a point on the map for your site or roughly draw your site boundaries.

1.2 The charge will update in the box towards the bottom of the page, and will change if you tick or untick elements or delete and re-draw your site.

1.3 If you only want a quote, do not press the Submit button at the bottom of the page!

2. SUBMITTING A REQUEST

2.1 By agreeing to these terms and clicking the Submit button, the enquirer agrees that they will be provided the information, at the agreed cost, in the timescale indicated.

2.2 If an Enquirer wishes to amend or cancel their request they must notify BRERC of their intentions as soon as is reasonably possible before the enquiry deadline.

2.3 If BRERC considers or suspects information in the enquiry request to be missing or inaccurate, the enquiry will not proceed until such time as BRERC considers the request submission accurate and complete.

3. TURNAROUND TIMES AND DEADLINES

3.1 0-2 Days – Fast Track Service – subject to capacity – 25% surcharge – see details below

3.2 0-5 Days – Normal turnaround time. During normal periods, most enquiries are completed within five working days

3.3 6-10 Days – Enquiries can take longer during busy periods. We aim to complete all enquiries within 10 working days.

3.4 The deadline automatically quoted when you submit an enquiry will be for ten working days to account for all the above eventualities.

4. FAST TRACK SERVICE

4.1 Enquirers can request a Fast Track service. BRERC can only offer this service if there is sufficient staff time and capacity to meet the enquirers request.

4.2 To submit a fast track request, complete the enquiry submission as usual and then e-mail BRERC using the e-mail address on the confirmation page.

4.3 State that you would like a fast track service and inform us of your deadline.

4.4 Such requests are considered on a case by case basis.

4.5 Any agreed Fast Track enquiry will be subject to an increase in cost of +25% of the calculated charge.

5. REQUEST FOR INFORMATION

5.1 BRERC will make data available to enquirers although some data is restricted. Before releasing any data, BRERC must know what the data is to be used for (the agreed purpose).

5.2 Data must only be used for the agreed purpose.

5.3 Data must only be used in conjunction with the site(s) stated in your data request.

5.4 Data must not be passed to a third party.

5.5 The exact locations of badger setts, bat roost sites, otter holts, raptor nest sites and sensitive plant species are treated as confidential information.

5.6 BRERC will not release data if it is suspected that the enquirer will then use the data to the detriment of wildlife, interfere illegally with protected species or use the data for illegal purposes.

5.7 BRERC does not undertake to perform any search until all details have been provided to our satisfaction.

5.8 BRERC will endeavour to provide data to enquirers within 10 working days of receipt of a completed request unless agreed otherwise.

5.9 BRERC will not be liable for any claims for loss, damage, cost or expenses arising out of the provision of data.

5.10 It is the responsibility of the enquirer to ensure that their search area and associated buffer fall entirely within the BRERC area and that they do not need to contact neighbouring Environmental Record Centres. Consult the LERC Finder on the ALERC website to find out in which Records Centre your site falls.

6. CHARGES

6.1 A charge may be made to enquirers, which contributes to the staff costs of providing the service. This is not a charge for the actual data and does not confer exchange of copyright of any data supplied.

6.2 Commerical enquiries are subject to a minimum charge of £100 ex VAT.

6.3 Non-Commercial enquiries are subject to a 50% reduction in charges. This is applied automatically.

6.4 BRERC will review all charges on receipt of an enquiry. In the majority of cases the charge will be as calculated using the tool on the BRERC website, but we reserve the right to alter or waive the charge depending on the circumstances of each individual enquiry.

6.5 Final charges are at BRERC's discretion.

6.6 BRERC does not accept responsibility for late receipt of information by the enquirer if the information has been sent by BRERC within the agreed time period.

7. INVOICING

7.1 Once BRERC has completed the data search and sent the information within the time period agreed, payment is due.

7.2 Enquirers must ensure that BRERC is provided with the correct invoicing details, including but not limited to, Company Name (in full), invoice address or e-mail and a Purchase Order number where it is required by your company.

7.3 We reserve the right to apply an admin charge of 10% of the enquiry value where the enquirer has supplied incorrect invoicing information that results in rejection of our invoice.

7.4 Any charge must be paid in full on receipt of invoice. Invoices are raised by BRERC but administered by Bristol City Council.

8. FURTHER INFORMATION

8.1 For other methods of accessing BRERC data please visit the Data Resources page.

8.2 For information on how we use your collected data, see the BRERC Privacy Notice.